Reviews For Sport Clips Haircuts of Cibolo

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1 rating

Waited in my vehicle 15 minutes after my scheduled appointment time when I called and was told they called me twice and could not contact me. They gave my appointment away because the "receptionist" did not have my correct phone number. They offered to take me later and I refused. This is no way to operate a business, regardless of germs. I would never consider their services again. Ever.

1 rating

Living life in a pandemic and the salons finally open back up. My highschool son, class of 2020, try’s to checkin online. It says unavailable, please call to check on waiting time. He tried and got that “phone off the hook” sound, sad I he drove to Cibolo. We he walked in probably 20 min to o closing, he was greeted with “you have to check in online.” He told them he tried it it was unavailable and asked if they could possibly cut his hair since he couldn’t checkin on line. He was told “I’m sorry, we’re waiting on 2 more appointments.” There were 3 stylists on duty. He sat in parking lot and not one person went in. Three stylists, no customers, and turned away an obvious highschool aged student before closing. Considering the circumstances of life right now, I thought it was totally unacceptable and voiced that to them. I was told the same thing “I’m sorry” to which my reply was “ no you’re really not” .... my son WILL NOT be back. Ridiculously poor customer service. Happy to back at work, are you?

1 rating

Checked in due cut by Lisa with a 51 minute wait. Was only one on board for Lisa. 20 minutes later a guy pops up on board for Lisa and she calls him in front of me, and the board now shows my wait tim at 48 mins....but wait it jumps back to 51 min!!! Ended up waiting 1.5hr before I left and for a haircut at Supercuts. Will never return.

Rated 2.1 out of 5.0 based on 15 Client reviews

1
Ernie V. | May 26, 2020 Service

"Waited in my vehicle 15 minutes after my scheduled appointment time when I called and was told they "

1
Lisa F. | May 21, 2020 Service

"Living life in a pandemic and the salons finally open back up. My highschool son, class of 2020, try"

1
Carl J. | February 28, 2020 Haircut

"Checked in due cut by Lisa with a 51 minute wait. Was only one on board for Lisa. 20 minutes later"

1
Richard R. | July 3, 2019 Overall Experience

"Waited over an hr to get a haircut just so my hair could get ruined. Worst fade I’ve ever had. I jus"

1
Adan G. | March 24, 2019 Service

"I have been a customer for the last year and half. Today, first time ever, my son and I got skip 4 "

1
Tim F. | December 21, 2018 Stylist

" I just received the worst MVP service I have ever received from any sport clips location. Jasmyn wa"

5
Stephen Doumit. | December 9, 2018 Haircut

"Fantastic service no wait and staff was very friendly. Mecayla was spot on!!"

5
David S. | May 15, 2018 Service

"The stylists are amazing at what they do. Very kind and care about exactly what you’re looking for. "

1
Joshua B. | January 28, 2018 Overall Experience

"Gave it 1 star because zero wasn’t an option. This owner must be raking it in because there is nobod"

1
John B. | January 28, 2018 Overall Experience

"Got here at 11:05 am...opened at 11am. 1 hour and 45 minute wait. Might be time to evaluate your sta"